Privacy Policy

Last Updated: October 12, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, meal subscription services, catering, or workshops.

By using our services, you agree to the terms described in this policy.

 

Who We Are

Fit Eatery
Address: 8-1-284/OU/7, Osmania Staff Colony, Golconda Shaikpet, Manikonda, Hyderabad – 500008, India
Email: fiteaterycafe@gmail.com

We operate a food meal subscription and catering business serving customers across India.

Information We Collect

We collect personal information from you when you use our website or services, including:

• Contact details: Name, phone number, email address, and delivery address.
  
  
• Payment details: Processed securely through Razorpay (we do not store full card or UPI details).
  
  
• Dietary and allergy information: Shared voluntarily during subscription for meal customization.
  
  
• Usage data: Cookies and analytics (via Google Analytics) to improve user experience, functionality, and marketing.
  
  

How We Use Your Information

We process your personal data for the following purposes:

• To process and deliver your meal subscriptions and catering orders.
  
  
• To manage your account and subscription preferences.
  
  
• To provide customer support and respond to inquiries.
  
  
• To send transactional emails, order confirmations, and important updates.
  
  
• To send occasional marketing communications or offers, if you have opted in.
  
  
• To improve website functionality through analytics and cookies.
  
  

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity – to fulfill your food orders and deliver services.
  
  
• Legitimate interest – to improve our services and user experience.
  
  
• Consent – for optional marketing emails or cookie-based tracking.
  
  

Data Sharing and Third Parties

We respect your privacy and do not sell or rent your data.
However, we may share your information with:

• Razorpay: For secure payment processing.
  
  
• Delivery team (in-house): To ensure accurate and timely deliveries.
  
  
• Analytics providers (Google Analytics): To understand website traffic and performance.
  
  

All third-party providers process data securely and in compliance with applicable data protection laws.

Data Retention

We retain your personal data for up to 6 months after the end of your subscription or last transaction.
After this period, your data is securely deleted unless we are required to retain it for legal or accounting purposes.

Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the data we hold about you.
  
  
• Correction: You can update or correct your personal details.
  
  
• Deletion: You can ask us to delete your information after you stop using our services.
  
  
• Withdrawal of consent: You can opt out of marketing communications at any time.
  
  

To exercise any of these rights, contact us at:
📧 fiteaterycafe@gmail.com
📞 [Add your contact number]

Data Security

We take appropriate measures to protect your personal data, including:

• Encryption of data during transmission and secure storage.
  
  
• Secure payment gateways (Razorpay) that comply with PCI-DSS standards.
  
  
• Access controls ensuring only authorized staff can view personal data.
  
  

While we do our best to protect your data, no online platform can guarantee absolute security.

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Enable website functionality and account management.
  
  
• Analyze website usage through Google Analytics.
  
  
• Deliver personalized marketing and promotions.
  
  

You can control or delete cookies through your browser settings. Disabling cookies may affect some site functions.

International Data Transfers

Although we operate in India, some third-party providers (like Google Analytics) may store or process data in other countries.
We ensure that any such transfers follow appropriate data protection safeguards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect new features or legal requirements.
The latest version will always be available on our website with the “Last Updated” date shown above.

Contact Us

For any questions, feedback, or privacy-related concerns, you can reach us at:
📧 fiteaterycafe@gmail.com
📍 Fit Eatery, 8-1-284/OU/7, Osmania Staff Colony, Golconda Shaikpet, Manikonda, Hyderabad – 500008, India

Thank you for trusting Fit Eatery with your information.
We’re committed to keeping your data safe and your meals healthy!